Set against this backdrop, California-based Alacrinet has propelled its way into the cybersecurity market with smarter and more responsive managed security services and solutions. As a security-focused business partner, Alacrinet is at the forefront of helping enterprises implement robust security solutions that detect, protect, and remediate cyber-attacks. The company’s wide range of security solutions includes Security Information and Event Management (SIEM), web fraud protection, endpoint management, and IAM, to name a few. “We partner with industry-leading solution vendors like IBM to provide our clients with the best options to meet their specific needs. Our client-centric approach to delivering best-of-breed technology earned us the distinction of fastest-growing IBM partner of 2018,” says Richard Weelborg, Executive Vice President of Managed Security Services at Alacrinet. “We will continue to earn their business and trust by investing in our team with on-going skill training and certifications to deliver consistent results and ROI.”
“We’re dedicated to people and strive to build relationships, both internally and with clients. Our culture is a team atmosphere with a ‘get it done’ mentality to do what’s needed for the client,” asserts Weelborg. “Our culture also incorporates finding and working with top talent. That is why we are always looking for the best resources out there and willing to invest in them. It’s about building a team of employees who feel like they’re part of Alacrinet and share the same vision and drive.”
Augmenting Your Resources
As cybercriminals continue to intensify their efforts, organizations become more reliant on managed security service providers (MSSPs) not only to fight against cybercrime but also to improve the bottom-line of the business.
Alacrinet works closely with each client to manage all the security information coming through their SIEM and provide a custom ‘single pane of glass’ portal view for key members of the client team to view the same information that their security analysts view. “Our managed services supplement our clients’ existing team to make sure the work gets done while still having the client in control,” explains Weelborg.
For instance, one of the critical services in the organizational growth phase has been Admin-as-a-Service for clients who have solutions in place but do not have the in-house skills to keep their SIEM tuned continually and are looking for an MSSP to support their existing security team. “A client will typically buy a security product, like a SIEM, and have a project team implement it,” explains Weelborg. “Post-implementation, clients proceed with their day-to-day operations and fail to focus on continually tuning the SIEM, which negatively impacts their business efficiency and increases risks in between tuning engagements.” By partnering with Alacrinet, customers get a highly-skilled team that stays involved just enough to ensure their SIEM is continually tuned. However, unlike competitors who offer proprietary solutions or only work with specific products, Alacrinet is vendor-agnostic and seeks to implement the right level of service for each client with best-of-breed technology.
The company’s client-centric, consultative approach is best illustrated with a case scenario where a large Oil and Gas company was struggling to manage their SIEM and were not ready to ‘rip and replace’ with a new SIEM, as many other providers recommended. Weelborg and his team worked closely with the CIO and CISO to understand the challenges they faced with their HP Arcsight SIEM, which was not being used properly and caused inefficiencies for their team. “We started tuning the existing solution to see what was useable and get it back into operation. While we were doing that, we consulted with the client on what this environment looked like from a security standpoint and created a roadmap for a full security strategy,” explains Weelborg. “The company eventually changed its SIEM to Q Radar to take better control of the volume of data spread across the environment but did so from a stronger security position.”
Alacrinet stands ready to assist wherever Security is needed. The new SOC location in Houston, TX, will centralize its support for clients across the country.