“Instead of focusing on the competition, focus on the customer.”
While there is credence in Cook’s stance, only a handful of companies can translate this view into practice. Arizona-based Avertium is one. The managed security and consulting provider is taking the cybersecurity game to the next level by taking a customer-centric approach to drive continuous improvement toward a mature security posture. Avertium creates a tailored engagement specific to the requirements of each customer based on best practices and the rapidly evolving threat landscape.
During these unprecedented times when an organic virus (and not a computer virus) has forced workforces globally to operate online and from distributed endpoints, the stakes of protecting organizational systems and data from a cyberattack could not be higher.
Avertium is helping businesses—from financial services to manufacturing and from technology to healthcare—stay on top of the challenges this new reality brings. Founded from the merger of three award-winning cybersecurity firms, Avertium is one of the largest providers serving the mid to large enterprise market squarely focused on overcoming the specific cybersecurity challenges faced by the many organizations of this size.
“The threat landscape is constantly changing, including the threat vectors that bad actors employ to steal information. However, organizations are faced with a huge talent gap and lack the IT budgets to meet their cybersecurity requirements,” says Jeff Schmidt, CEO of Avertium. “They also struggle to keep up with new technologies and platforms that continue to make their way into the marketplace. This is precisely where Avertium is moving the needle.”
Avertium draws on its rich experience and in-depth industry expertise to help organizations improve their security posture by taking a show-no-weakness approach.
“Customers leverage us as a fractional resource to their cybersecurity needs so that they can focus on their business and we can focus on the threats,” says Schmidt.
From managed detection and response to security consulting, governance, and compliance assessments to digital forensics and incident response, Avertium empowers customers by serving as a one-stop-shop for all cybersecurity needs.
So, how exactly does Avertium help organizations? To begin with, the Avertium team performs a health check to assess an organization’s existing processes, policies, and security program with the NIST Common Security Framework (CSF) and MITRE ATT&CK framework as the underpinnings. This health check is a way to identify and understand the gaps within a customer environment and allows the Avertium team to address those needs in a methodical fashion. The resulting assessment is scored against Avertium’s proprietary security maturity index and a three-year security roadmap is developed that addresses the customer’s current and future goals.
The company follows its unique approach to providing extended detection and response (XDR) with a twist – layering managed security and professional services to remediate threats and offer more visibility into data across networks, clouds, endpoints, and applications.
Experts at the Avertium CyberOps Centers of Excellence (CCOE) collect and correlate data across a wide array of data sources so that threats can be analyzed, prioritized, contained and remediated faster and more accurately.
Continuous Improvement and the Right Mix of Skills and Expertise
Customers leverage us as a fractional resource to their cybersecurity needs so that they can focus on their business and we can focus on the threats
As part of continuous improvement initiatives in its CCOEs, Avertium analysts leverage OmniQ, the company’s proprietary security orchestration and automation workflow engine to drive intelligence, surfacing more relevant alerts and corresponding kills. This platform deploys first-gen robotic process automation, that paired with human intelligence, currently achieves a 400,000 to 1 event to alert ratio. Investment in the continued development of this platform is ongoing.
The company continues to expand its services to meet market needs. This year, it partnered with best-in-class technology companies to begin providing new managed security services that include ZTN (Zero Trust Networking), vulnerability scanning and multi-factor authentication management. To accomplish customer requirements, Avertium believes in providing certified cybersecurity expertise as well as supporting the continued development and education of its teams. Team members collaborate with each other as well as across the range of disciplines within Avertium to provide value to its customers.
“We are much smarter as a team than as individuals. This serves as a force multiplier and supports our dedication to addressing customer challenges with more rigor, relevance and responsiveness,” says Schmidt.
“‘Be your best’ is one of our corporate values,’’ Schmidt adds. ’'It’s ingrained in our DNA to do what’s right for our customers, even when nobody is watching.”
Schmidt goes on to cite a customer success story that genuinely encapsulates the value of Avertium in the cybersecurity realm. Prior to deploying Avertium’s services, the client was unsatisfied with the lack of responsiveness and the lack of metrics from their service provider. Also absent was progress in advancing cybersecurity plans. The service provided was slow, and there were no relevant improvements in the customer’s security posture. In search of better caliber service, the client approached Avertium. Avertium had a detailed discussion with the client regarding the cybersecurity goals they wanted to achieve and mapped it to the NIST CSF. During the process, a health check was performed to locate existing shortcomings and a strategic road map was developed and put in place. Periodic check-ins were held to assess progress and implement revisions as needed. The result? The client was delighted to be able to present metrics-driven reporting to executives and demonstrate the value of spending related to the value of output. Finally, the client engaged Avertium’s professional services to augment internal efforts to ensure projects were on track.
Scripting similar success stories, Avertium aims to maintain its position as one of the leading experts in cybersecurity by ramping up its services by staying at the forefront of risk-based security.