Real IT Solutions, Inc.: IT Solutions for Delivering Real Cyber Security Results

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Matt Kahle, President and Co-owner
Small and medium-sized businesses generally incur severe financial and data losses due to cyberattacks, jeopardizing their business continuity. Enterprises need to have a concrete plan to run their cyber security departments in today’s business world. However, one of the most significant issues in the IT sector is the complexity of network security and reliability, and inadequate management in that area could substantially add to the operational costs of a business. In this context, Real IT Solutions works towards providing cost-effective IT solutions and services, along with seven layers of protection against malware and data breach. The company mainly provides its services to small and medium-sized businesses in Michigan.

For 12 years, since its founding, Real IT Solutions provided innovative managed IT (Information Technology) services. As they noticed that cyberattacks were often aimed at small businesses, they turned their focus on providing cost-effective IT solutions and services designed to help these enterprises. “We refocused our service delivery model by delivering cost effective and valuable network protection services to meet the ongoing and growing threat of cyber crime,” says Matt Kahle, President, and co-owner of Real IT Solutions.

Upon partnering with Real IT Solutions, small and medium-sized businesses do not need a massive budget for building cyber security departments. While Real IT Solutions mainly focuses on providing cost-effective services to businesses in the manufacturing space, they offer their services to non-profits, construction, education, and other industries as well.

Real IT Solutions functions as the IT department for companies once they are onboarded as clients. The onboarding process starts with a verbal Q&A assessment and a technical evaluation, followed by a penetration test to understand the baseline of that company’s current IT environment. The experienced team at Real IT Solutions then grades the client’s systems and shows them the best practices to be followed while highlighting the gaps in their network security that need to be covered.




We refocused our service delivery model by delivering cost effective and valuable protection services, to meet the ongoing and growing threat of cyber crime

After a combination of hardware, software, and processes training, Real IT Solutions regrades the systems and informs their clients on areas in their IT department that can be improved.

Drawing on a 55-year history of delivering impeccable IT solutions, the organization covers the disaster aversion IT needs of small and medium-sized businesses. To further highlight how Real IT Solutions help their clients, Matt discusses a specific case study where the client was concerned about phishing attacks and ransomware. In response, Real IT Solutions first implemented an enterprise-class of endpoint protection with a 24/7 security operations center and human monitoring. The team also integrated AI-driven spam and phishing protection for the client’s email systems. Real IT Solutions then trained all of the 200 employees on cyber security awareness and credential monitoring. The company also trained the employees on content filtering and URL protection for web traffic and ensured that they engaged in two-factor authentications such that no user could log in from an unauthorized device or area. Apart from this, Real IT Solutions also has additional policies for the work-from-home environment to ensure that cyber security solutions match the new workspaces.

Prioritizing a fulfilling customer experience, Real IT Solutions stays engaged with clients to shed light on their security posture and educates them on adequately protecting themselves against cyber attacks. Additionally, the company is working towards delivering its solutions to a larger audience in the next 12 to 18 months. “We revamped our whole security offering and we’re mostly focused on fine tuning that and delivering it to a broader audience,” concludes Matt.

Company
Real IT Solutions, Inc.

Headquarters
Grand Rapids, Michigan

Management
Matt Kahle, President and Co-owner

Description
Real IT Solutions offers IT solutions to small and medium-sized businesses that save money and help with business continuity. The solutions help create greater cyber security, improved customer service and reduce or eliminate downtime. Real IT Solutions ensure that business systems are better managed, protected and future-proofed. Prioritizing a fulfilling customer experience, Real IT Solutions stays engaged with clients to shed light on their security posture and educates them on adequately protecting themselves against cyber attacks. Real IT Solutions also has additional policies for the work-from-home environment to ensure that cyber security solutions match the new workspaces

Real IT Solutions, Inc.